Terms and Conditions
Last Updated: 01 January 2025
These Terms and Conditions (“Terms”) govern the use of the website and services provided by Inqlude.in, operated by INQLUDE ACCESS VENTURES PRIVATE LIMITED, with its registered address at [Physical address]. By accessing or using our website or services, you agree to be bound by these Terms.
1. About Inqlude.in
Inqlude.in is a travel accessibility startup that audits hotels, travel experiences, and tourism infrastructure against proprietary accessibility guidelines developed using:
- Global standards (e.g., WCAG 2.2, EN 301 549)
- Indian accessibility guidelines
- Real-world testing with persons with disabilities
Our services aim to improve accessibility transparency and inclusion in tourism.
2. Nature of Services
- Accessibility audits are evaluative and advisory in nature.
- Audit results reflect conditions observed at the time of assessment.
- Accessibility findings may change due to renovations, maintenance, or operational changes.
Inqlude.in does not guarantee universal accessibility or suitability for every individual.
3. No Medical or Legal Advice
- Our services do not provide medical, legal, or therapeutic advice.
- Accessibility evaluations do not replace professional certifications unless explicitly stated in writing.
4. Client Responsibilities
Clients (hotels, travel providers, tourism organizations) agree to:
- Provide accurate and complete information.
- Ensure safe conditions during audits.
- Not misrepresent audit results or selectively use findings.
- Use accessibility labels or insights only as provided by Inqlude.in.
5. Intellectual Property
- All reports, methodologies, guidelines, and content are the intellectual property of Inqlude.in.
- Unauthorized reproduction, modification, or redistribution is prohibited without written permission.
6. Use of Website
Users agree not to:
- Misuse or interfere with the website.
- Upload harmful, misleading, or unlawful content.
- Attempt unauthorized access to systems or data.
7. Accessibility Disclaimer
Accessibility is not one-size-fits-all. Inqlude.in evaluates environments based on established standards and lived experiences, but individual needs may vary. Users are encouraged to make informed decisions based on personal requirements.
8. Limitation of Liability
To the maximum extent permitted by law:
- Inqlude.in is not liable for indirect, incidental, or consequential damages.
- We are not responsible for decisions made based on audit results.
- Use of services is at the user’s own discretion.
9. Privacy
Use of our services is also governed by our Privacy Policy, which explains how personal data is collected and processed.
10. Termination
We reserve the right to suspend or terminate access to services if these Terms are violated.
11. Governing Law & Jurisdiction
These Terms are governed by the laws of India, and courts located in India shall have exclusive jurisdiction.
12. Changes to Terms
We may update these Terms from time to time. Continued use of our services indicates acceptance of updated Terms.
13. Contact Information
For questions or concerns regarding these Terms, contact:
Inqlude.in
Operated by: INQLUDE ACCESS VENTURES PRIVATE LIMITED
Email: info@inqlude.in
Address: Lucknow, Uttar Pradesh, India